CASE STUDY​

• A digital ticketing solution
• Ordering bulk ticket stock
• Saving time on registration process

Using a complete event management software; for physical and digital ticket sales, via Purplepass​​

Offering both physical & digital tickets​​

Purchasing physical tickets in bulk ahead of time reassured the Boomtown Casino Hotel that they had an adequate number of tickets available for the performances and conferences they had planned.

Ultimately, because the hotel desired to keep both printed physical tickets and virtual ticketing as an option, using a hybrid ticket system that was customized just for their events.

"Purplepass gave us easy access. We are able to buy our tickets in bulk and organize our concerts the way we want."

Now, the Hotel has the option to order physical tickets directly from Purplepass in bulk, while also providing customers with the option of making reservations and purchasing tickets to upcoming performances and live events online.

Purplepass offers thermal ticket stock​ in 7 different colors, providing the Hotel with an array of options when planning unique events, gatherings, or conferences. Tickets all include unique guilloche holographic patterns that cannot be reproduced or replicated without special technology in place.

Custom ticket types for different events

Another aspect of managing successful concerts and performances at any venue is the available seating for guests. Regardless of the quality of the performance, if there is no adequate seating for patrons, your event will not likely be deemed a success. When the Hotel approached Purplepass, they professed their need for a seating solution that would help to streamline the reservation and event management process.

With Purplepass the Hotel has the ability to create a variety of seating options, regardless of the size of the event they are planning to host. Different seating options provide immense flexibility​ when it comes to event planning, while also offering more flexibility for talent and artists who are also interested in performing at the Boomtown Casino Hotel.

Guests can now choose from general seating reservations (open seating), VIP seating, or different tiers the hotel offers. 

The use of assigned seating can be used to help sell more tickets before an event without resulting in running out of space or seats for guests who attend.

24/7 customer support for the hotel and their guests​

Purplepass offers free support to all their promoters, no tiers or upgrades necessary. Not only will the promoters get the support they need, but the customer care team at Purplepass is available to help guests as well. From purchasing tickets, to event questions and support; this will relieve the hotel staff from extra calls and customer care in order to focus on their events.​