24/7 in-person and online support
One of the best things about working with Purplepass is you have access to free support for you and your customers. There are no hidden fees or extra pricing tiers to receive top quality support. As soon as you create an account, promoters have access to support via email, text, phone and can even request in-person help.
Per request, DACLS can have Purplepass staff attend their events in person, set up equipment, train and run the gate. We recommended this for promoters that don’t feel comfortable or lack the staff of running their registration gate, however, the learning curve for Purplepass’ software is extremely easy, leaving you selling tickets like a pro in no time!
For family and friends joining events from out of town and even out of the country, Purplepass provides support for all time zones. If a customer wants to purchase tickets over the phone, there is always someone available to take their call.