
CASE STUDY
La Quinta Arts Foundation leaves Eventbrite for a ticketing team that offers advanced tech solutions and quality support

Introducing Purplepass to their team
Since 1982, La Quinta Arts Foundation (LQAF) has been promoting the arts in hopes to inspire, educate and enrich their surrounding communities.
Their annual art festival ranks number one for fine arts and craft festivals in the nation! Their shows include 200+ contemporary artists, outdoor galleries and a weekend event of cultural experiences. They were unsteady about switching ticket providers at first, because there was a lot on the line.
Challenge
- Worried about the transition from Eventbrite to Purplepass
- Not enough support available or onsite help
Solution
Using a complete event management software; 24/7/365 support for promoters and their guests, onsite help per request, via Purplepass
However, introducing Purplepass to the organization’s CEO and event team was not such a daunting task, as they quickly understood why the switch to Purplepass was a no brainer.
With more possibilities for growth, advanced tech and quality customer care - Purplepass was welcomed with open arms!
Results
- Increased their online revenue (merchandise and ticket package options)
- Onsite staff attends events annually
- Easy-to-reach customer support (text, call, email, in-person)