Ticket tracking and security
Unfortunately, the venue encountered counterfeit tickets and security issues throughout the years. Because their ability to track ticket numbers was limited, they followed extra steps like collecting tickets in order to prevent patrons from reusing them. Needless to say, they faced a lot of issues at the gate.
With Purplepass, whether it’s physical ticket stock or print-at-home, each ticket has a unique serial number and QR code, making it impossible to duplicate or reuse.
During the check-in process, Mardi Gras can now receive real-time sales alerts to track how many people are at the event. If the gate has multiple terminals for scanning in guests, promoters can also track what terminal checked in what guest for a more efficient ticket tracking experience.
After the event, there are a variety of custom report options they can export to view tickets stats such as ticket type (print-at-home, will call, etc.), discounts, weekend passes or custom packages, total number of tickets, revenue, # sold per day, etc.