CASE STUDY

Naturally Plus USA offers personalized ticket options for their conferences promoting health and longevity

Email confirmations and P@H tickets

Naturally Plus USA aims to promote wellness and a healthy lifestyle worldwide. Their health and skincare products are one way they provide health solutions to their consumers.

Naturally Plus also hosts annual conferences and conventions as a channel for communication and uniting a community focused on health. Their multi-day conferences cover a vast majority of topics with different industry professionals and presentations.

Challenge

Access to data for tracking sales
Building ticket packages with tiered pricing model
Resending ticket confirmations

Solution

Using a complete event management software; ability to build custom reports, export data, offer different package deals, via Purplepass

Tickets are sold online and delivered electronically via email to bring on the event day. Prior to working with Purplepass, a common issue was guests misplacing their confirmations and requesting a replacement.

Sounds easy, but it wasn’t with their current system in place. With Purplepass, now requested information can be resent in minutes from within their account. 

Results

More flexibility with the type of tickets offered; ability to build custom packages
Able to send and resend confirmations with print-at-home tickets
Access to a variety of reports, plus, the option to build their own

Data for ticket tracking and sales reports

Manually tracking who bought what, at what price, and when isn’t fun. Unfortunately, that’s what Naturally Plus was doing. And we can’t even imagine their process for looking up orders.

After partnering with Purplepass, tracking sales only took a few minutes with a few clicks! Naturally Plus’ new dashboard allows them to monitor sales, current coupon codes and discounts running, ticket tiers sold, direct tracking links and more. They can also easily search who purchased what, how many and with what link.

Purplepass’ reporting covers everything you need to run your event and monitor the results. Promoters can use available reports or build their own with advanced filters. Their accounting team now has access to event statements, invoices and financial reports; eliminating the manual work and time spent on gathering data.

Tiered pricing and membership levels

With any conference, you can expect different levels and pricing for each package being offered like we previously mentioned.

Naturally Plus wanted to offer special ticket deals using a tiered pricing model.

For example, the first level consisted of the fewest perks, but came out at a cheaper rate. Level 2 offered more benefits for a higher rate, and Level 3 was the major VIP package, but also the most expensive. That's tiered pricing.

Using membership levels for conferences are a superb way to up the user-experience, creating a more memorable time for the customer and an even greater ROI for the promoter. On their event page, promoters can include a breakdown description of what each ticket type includes and total tickets remaining.

Custom packages and ticket types

Naturally Plus wanted to go beyond the standard ticket, instead, offer more options for their customers. Purplepass makes it easy for promoters to create unique ticket types; VIP, group ticketing, family pack, flex passes, etc.

Naturally Plus’ packages all came with admission, but each one included a little something extra. For example, one ticket package comprised admission for two days with special seating, merchandise, exclusive party access with company representatives, and VIP room passes!!

Purplepass reporting options

Ticket stats
Distribution
Marketing & social links
Attendance & guest list
Coupon codes & discounts
Box Office reports
Accounting & invoices
Customer reports
Real-time alerts

Visit Purplepass.com/Learn for more info on Purplepass

Ticketing for Conferences

Learn more about an event management system fully
optimized for conferences, conventions and trade shows.

REQUEST DEMO

"I decided to try Purplepass because I needed a system more robust than others I've tried (i.e. Eventbrite, Brown Paper Tickets, etc) without the Ticketmaster fees. I loved the ease with which the service became integrated into our show, making the service invaluable to my team. At one point, we discovered a feature we felt could be used that Purplepass did not have. We made the suggestion and asked for it to be considered in future builds. Within a couple of weeks the feature was added...I have already insisted Purplepass be incorporated into all future events."

- Chastity I, Geekie Awards

"We have been using Purplepass for a few years and have sold over 20,000 tickets at multiple venues. For our last concert we used their E-ticket facility. Gabriel is a wonderful person to work with. I look forward to a long relationship with Purplepass and their team."

- Anil Lal, Sankara Eye Foundation

"It was easy to set up and keep track of all sales. I was quite satisfied with the cost of ticket stock and how I can upload my design to it. On the day of the event using the box office online was a breeze and I was able to check every one in without any delay. I will definitely use this service again for future events."

- Lidice Mendoza, Sonic Revolution convention

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Naturally Plus USA offers personalized ticket options for their conferences promoting health and longevity

Ticketing for Conferences