Quality ticketing experience
For theater and auditorium events, OSD now offers assigned seating for optimal crowd management via Purplepass. Depending on the venue, OSD can adjust seating charts and maps to meet specific needs.
For the first time ever, they are offering flex passes, where customers can select a season of events they wish to attend. With a flex pass, you aren't paying for every event; even the ones you don’t wish to attend. But rather, selecting specific events you want to see, creating your own season pass.
By offering digital or print-at-home tickets, the scanning process takes seconds. Before, the scanning of tickets was a huge deterrent for those trying to enter OSD events because they couldn't purchase tickets in advance.
Now, staff is more involved at the gate; processing sales over the mobile box office or iPad equipment and scanning guests in with wireless scanners.